Get Answers in 30 Seconds or Less at USF CU

At USF Credit Union, you’re never just an account number - you’re family. And family shouldn’t be left on hold. That’s why we’re proud to say that our average phone response time is 30 seconds or less!

So, before you even think about hold music, we’ve already answered.

Connect with Real People – Like Porsha!

Your time is valuable. That’s why every call goes straight to a real person like Porsha (pictured) who’s ready to help - fast. Whether you’re checking a transaction, asking about a loan, or just looking for clarity, you won’t wait. You’ll get answers right away.

• No endless menus. Just people who answer your call.
• No long waits. Clear answers in seconds, not minutes.
• No stress. Help is always just a call away.

A Member Perk Worth Celebrating About

One of the best parts of being a USF CU member is knowing you’ll never be left waiting. In 30 seconds or less, you’ll have real answers and real support so you can get back to what matters most. It’s one more reason membership pays off: service that values your time and puts you first.

Not a member? Join today and experience the 30-second difference. And here are other perks you’ll enjoy as a new member.

Join Today